Terms of Use
Last updated: 1 September 2026
These terms cover your use of the Meeple Crate website and the rental of board games delivered in a crate. By booking a crate you agree to them. If anything is unclear, message us before you book at hello@meepledrop.com.tr.
The rental
A booking is a short-term rental of the games in your crate, not a sale. The crate and its contents remain the property of Meeple Crate at all times. You may use the games for your own private or workplace game night and must not sub-rent, sell or take them abroad.
Booking and confirmation
Building a crate on the site is a request, not a confirmed booking. Your delivery is confirmed once we reply with a locked window, usually within two hours on weekdays. Prices shown are sample 2026 weekend rates and include delivery and pickup within the stated loop; final amounts are confirmed before payment.
Delivery and pickup
We deliver within the agreed window and collect on the agreed day. Someone should be available to receive the crate; if no one is reachable at delivery and no safe drop-off is agreed, a re-delivery fee may apply. Please have the crate ready for pickup at the door on the collection day.
Cancellation & changes
Plans change — here is how refunds work, based on how far ahead of your delivery window you cancel:
| When you cancel | Refund |
|---|---|
| 48 hours or more before the window | Full refund |
| Between 12 and 48 hours before | 50% refund |
| Under 12 hours before, or after delivery | No refund (deposit retained) |
Changing titles, district or window is free up to 24 hours before the drop, subject to availability. Office Monthly Swap can be paused or cancelled with seven days’ notice before the next renewal.
Force majeure
If delivery becomes impossible or unsafe because of severe weather, transport closures, illness in the team or events outside our control, we will reschedule your crate at no extra cost or offer a full refund. These situations are never treated as a late cancellation on your side.
Care, loss & damage
Ordinary play wear — a creased card, a scuffed box, an occasional lost meeple — is on us and never charged. You are responsible for the crate while it is with you, so please keep games away from food, drink and pets. A game returned unusable, water-damaged or with major components missing may be charged at its replacement value, which we will always confirm with you first.
Acceptable use of the site
You agree not to misuse the website, attempt to disrupt the crate builder, submit false booking details, or copy site content without permission. We may refuse or cancel bookings that appear fraudulent or abusive.
Liability
We provide the rental with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or unforeseeable losses arising from the use of the games. Nothing in these terms limits rights you have as a consumer under Turkish law.
Governing law
These terms are governed by Turkish law, and disputes fall under the jurisdiction of the Istanbul (Anadolu) courts and consumer arbitration boards where applicable.